Due to the perishable nature of our products (bread and pastries), our return policy is as follows:

• Perishable Goods: We cannot accept returns on food items once they have been delivered or picked up, as they cannot be resold.
• Damaged or Incorrect Orders: If you receive the wrong item (e.g., you ordered Coconut Bread but received a plain loaf) or if the product is damaged/spoiled upon arrival, please contact us within 2 hours of delivery.
• Resolution: In the event of an error on our part, we will offer a replacement of the item at no extra cost or provide a store credit for your next purchase.
• Cancellations: Orders can only be cancelled or modified if the baking process has not yet begun. Please contact us immediately if you need to change an order.
• Refunds: Refunds are issued at the discretion of management and are typically handled via store credit or a reversal of the original payment method within 5–7 business days.